Projects per year
Personal profile
Personal profile
Dr Joe Lo Ying Tuan is the Undergraduate Director and Assistant Professor at Xi’an Jiaotong–Liverpool University. Joe holds a first-class honours degree in Marketing from the University of Technology Malaysia, at which he later attained his PhD in Management.Before making his mark at XJTLU, Joe carved his path of excellence as an Assistant Professor at the University of Southampton Malaysia, where he also led the Business Foundation Year. His pioneering spirit shone through as one of the founding members of the Southampton Malaysia Business School, where he played a pivotal role in developing and accrediting cutting-edge undergraduate and postgraduate programs.Fuelled by an unwavering passion for research, Joe explores the realms of service quality, service marketing, food quality and emotions. His scholarly contributions have garnered widespread recognition, with numerous papers published in prestigious peer-reviewed international journals.Beyond his academic endeavors, Joe is a dedicated member of both the Malaysian Institute of Management (MIM) and the Institute of Marketing Malaysia (IMM), exemplifying his commitment to the fields of management and marketing.
Research interests
Food Quality
Service Marketing
Intelligent Restaurant
Patron Dining Experience
Relationship Quality
Service Quality
Experience
Assistant Professor l Undergraduate Director - Xian Jiaotong-Liverpool University - 2022 to Present
Assistant Professor l Head of Programme - University of Southampton Malaysia - 2020 to 2022
Lecturer l Subject Leader – Sunway College Johor Bahru – 2015 to 2020
Teaching
ENT401TC Research Methods for Entrepreneurs
ENT403TC Strategic Management
ENT301TC Capstone Project
ENT203TC Leadership and Communication
ENT102TC Entrepreneurship Concepts and Practice
ENT104TC Futurology and Business Opportunities
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Releated documents
Education/Academic qualification
PhD, University of Technology Malaysia
BMgmt, University of Technology Malaysia
Person Types
- Staff
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Collaborations and top research areas from the last five years
Projects
- 1 Active
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Integrated Framework of Smart Dining Experience and Food Safety in Intelligent Restaurants
1/07/23 → 30/06/26
Project: Internal Research Project
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Enhancing Elderly Well-Being Through the Adoption of Medication Adherence System
Tan, B. C., Pang, S. M., Lau, T. C., Lo, Y. T. & Tan, A. H. P., 2024, Advances in Intelligent Manufacturing and Robotics - Selected Articles from ICIMR 2023. Tan, A., Zhu, F., Jiang, H., Mostafa, K., Yap, E. H., Chen, L., Olule, L. J. A. & Myung, H. (eds.). Springer Science and Business Media Deutschland GmbH, p. 109-127 19 p. (Lecture Notes in Networks and Systems; vol. 845).Research output: Chapter in Book or Report/Conference proceeding › Conference Proceeding › peer-review
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Modeling Perceived Enjoyment, Impulse Buying Tendency, Gamification, and Online Purchase Intention on e-Commerce using Stimulus-Organism-Response (S-O-R)
Farhan, M., Sulaiman, Z., Lo, Y. T. & Hasbullah, N. N., 2024, In: International Journal of Academic Research in Business and Social Sciences.Research output: Contribution to journal › Article › peer-review
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Predicting the Impact of Restaurant Automation and Food Safety in China: Identifying Key Factors for Smart Dining Experience
Lo, Y. T., Ma, W., Tan, A. H. P., Majeed, A. P. P. A., Lau, T. C. & Razak, S. S. A., 2024, Advances in Intelligent Manufacturing and Robotics - Selected Articles from ICIMR 2023. Tan, A., Zhu, F., Jiang, H., Mostafa, K., Yap, E. H., Chen, L., Olule, L. J. A. & Myung, H. (eds.). Springer Science and Business Media Deutschland GmbH, p. 181-187 7 p. (Lecture Notes in Networks and Systems; vol. 845).Research output: Chapter in Book or Report/Conference proceeding › Conference Proceeding › peer-review
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Review of Consumer Behavior Research in the Context of Green Apparel
Huang, J., Thoo, A. C. & Lo, Y. T., 2024, In: International Journal of Academic Research in Business and Social Sciences.Research output: Contribution to journal › Article › peer-review
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Enhancing Senior Tourism and Quality of Life Through AI-Driven Destination Personalisation
Zheng, S., Lo, Y. T., Li, S. & Tan, A. H. P., 2023, International Conference on Robot Intelligence Technology and Applications (RiTA).Research output: Chapter in Book or Report/Conference proceeding › Conference Proceeding › peer-review
Activities
- 1 Invited talk
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Strategic Business Model and Product Category Transformation
Joe Lo (Speaker)
2023Activity: Talk or presentation › Invited talk