Too much information? Consumer data and online privacy in Hong Kong

Julie Bilby, Vicky W.K. Ng

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review

Abstract

This study explores Hong Kong consumer sentiment regarding online privacy and advertising personalization. Findings from 600 consumers reveal that while they are willing to trade some personal data for relevant communication from brands, companies must protect this data; breaches of trust are unlikely to be forgiven.
Original languageEnglish
Title of host publicationGlobal Alliance of Marketing and Management Associations (GAMMA)
Place of PublicationSeoul, Korea
Number of pages1
Publication statusPublished - 5 Nov 2020

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