Managing Metaverse Retailing: Branding, Channel and Consumer Journey

Jiyao Xun, Xiaowei Fan, Weihan Liang, Cheng Ma

Research output: Chapter in Book or Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)

Abstract

Metaverse retailing encapsulates commercial endeavors conducted within virtual reality environments online, facilitating comprehensive trading and experiential processes. This definition spans a spectrum of retail activities within the virtual realm, presenting an extension of established e-commerce and social commerce channels. Its potential to profoundly influence metaverse market segmentation, positioning strategies, and target market selection warrants a thorough examination. This chapter endeavors to prospectively explore the realms of branding, channels, and consumer journeys within the landscape of metaverse retailing.

Original languageEnglish
Title of host publicationExploring Practice-Led Research for Professional Development
PublisherIGI Global
Pages65-100
Number of pages36
ISBN (Electronic)9798369363782
ISBN (Print)9798369363768
DOIs
Publication statusPublished - 1 Jan 2025

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