Abstract
Dismissing or disregarding security notifications (defensive avoidance) may lead to inactive use of anti-malware, compromising the effective protection of home computers. Nevertheless, few studies have investigated the cognitive and behavioral mechanisms initiated by defensive avoidance in users. Motivated thus, we propose a moderated mediation model that depicts users’ cognitive and behavioral mechanisms initiated by defensive avoidance, as well as the moderation role of perceived vulnerability and user involvement. Our results show that perceived vulnerability and user involvement may moderate a biased cognitive mediation process between defensive avoidance and future behavioral intention.
Original language | English |
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Article number | 103586 |
Journal | Information and Management |
Volume | 59 |
Issue number | 2 |
Early online date | 23 Dec 2021 |
DOIs | |
Publication status | Published - Mar 2022 |
Externally published | Yes |
Keywords
- Defensive avoidance
- Experienced user
- Moderated mediation
- Stage model of fear-arousing communication processing (SMFAC)
- User involvement