Exploring the emotional antecedents and outcomes of technology acceptance

Yang Lu, Savvas Papagiannidis*, Eleftherios Alamanos

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

82 Citations (Scopus)

Abstract

The Internet has become an essential platform for communication and a vital approach to accessing information in people's daily life. Exploring the antecedents and outcomes of Internet acceptance from the psychological and emotional perspectives remains an area that warrants further investigation. This article constructs and empirically tests a comprehensive research framework, namely the emotional-TAM (E-TAM). This model is tested with data collected from 615 Internet users in the United States. The findings indicate that Internet acceptance is related to social inclusion and the fulfilment of three types of psychological needs derived from Self-Determination Theory. The continuance intention of using the Internet significantly relates to the users’ degree of well-being, perceived value, and four categories of emotions. A number of significant moderating effects were also found.

Original languageEnglish
Pages (from-to)153-169
Number of pages17
JournalComputers in Human Behavior
Volume90
DOIs
Publication statusPublished - Jan 2019
Externally publishedYes

Keywords

  • Big-5 personality traits
  • Emotions
  • Psychological needs
  • Social inclusion
  • Technology acceptance
  • Well-being

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