Combining compound linguistic ordinal scale and cognitive pairwise comparison in the rectified fuzzy TOPSIS method for group decision making

Group decision making is the process to explore the best choice among the screened alternatives under predefined criteria with corresponding weights from assessment of a group of decision makers. The Fuzzy TOPSIS taking an evaluated fuzzy decision matrix as input is a popular tool to analyze the ideal alternative. This research, however, finds that the classical fuzzy TOPSIS produces a misleading result due to some inappropriate definitions, and proposes the rectified fuzzy TOPSIS addressing two technical problems. As the decision accuracy also depends on the evaluation quality of the fuzzy decision matrix comprising rating scores and weights, this research applies compound linguistic ordinal scale as the fuzzy rating scale for expert judgments, and cognitive pairwise comparison for determining the fuzzy weights. The numerical case of a robot selection problem demonstrates the hybrid approach leading to themuch reliable result for decision making, comparingwith the conventional fuzzy Analytic Hierarchy Process and TOPSIS.