Shaping the Hospital of the Future. Improve the user experience in the Public Healthcare Sec-tor through Service Design Education.

Angela Giambattista, Loredana Di Lucchio, Mariia Zolotova

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review

Original languageEnglish
Title of host publicationThe 22nd dmi: Academic Design Management Conference Proceedings.
Publication statusPublished - 2020

Cite this