Innovation in the sharing economy: A framework and future research agenda

Sabine Benoit, Yonggui Wang*, Lefa Teng, Daniel P. Hampson, Xia Li

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

23 Citations (Scopus)

Abstract

The sharing economy (SE) has been variously described as a disruptive, discontinuous, and social innovation. Now, more than a decade since the emergence of seminal platforms such as Airbnb, and amid heightened competition and macroenvironmental pressures, service innovation has become a strategic priority. Our editorial essay is guided by three objectives. First, as a prelude to this Special Issue, we examine the current state of SE service innovation literature. Despite some important contributions, especially in relation to business model innovation, other salient types of service innovation remain underexplored. Second, we position the contributions of the 13 papers in this Special Issue on our novel Sharing Economy Innovation Framework, which stipulates both the type of service innovation examined, and the focal dyadic relationships involved. Third, based on remaining gaps in the framework, we outline an agenda for future research on SE innovations.

Original languageEnglish
Pages (from-to)207-216
Number of pages10
JournalJournal of Business Research
Volume149
DOIs
Publication statusPublished - 1 Jun 2022

Keywords

  • Collaborative consumption
  • Innovation
  • Service
  • Service innovation
  • Service management
  • Sharing economy

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