Goal setting for persuasive information systems: Five reference checklists

Sainabou Cham*, Abdullah Algashami, John McAlaney, Angelos Stefanidis, Keith Phalp, Raian Ali

*Corresponding author for this work

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review

8 Citations (Scopus)

Abstract

The concept of goals is prominent in information systems and also artificial intelligence literature such as goal-oriented requirements engineering and self-adaptive systems. Digital motivation systems, e.g. gamification and persuasive technology, utilise the concept of behavioural goals which require a different mind-set on how to elicit and set them up, how to monitor deviation from such goals and how to ensure their completion. Behavioural goals are characterised by a range of factors which are not the main focus in classic information systems and AI literature such as self-efficacy, perceived usefulness. To engineer software supporting goal setting, a concretised taxonomy of goals would help a better-managed analysis and design process. In this paper, we provide a detailed classification of behavioural goals and their associated properties and elements (types, sources, monitoring, feedback, deviation and countermeasures). As a method, we review the literature on goal setting theory and its application in different disciplines. We subsequently develop five reference checklists which would act as a reference point for researchers and practitioners in persuasive and motivational systems.

Original languageEnglish
Title of host publicationPersuasive Technology
Subtitle of host publicationDevelopment of Persuasive and Behavior Change Support Systems - 14th International Conference, PERSUASIVE 2019, Proceedings
EditorsKhin Than Win, Evangelos Karapanos, Eleni Kyza, Harri Oinas-Kukkonen, Pasi Karppinen
PublisherSpringer Verlag
Pages237-253
Number of pages17
ISBN (Print)9783030172862
DOIs
Publication statusPublished - 2019
Externally publishedYes
Event14th International Conference on Persuasive Technology, PERSUASIVE 2019 - Limassol, Cyprus
Duration: 9 Apr 201911 Apr 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11433 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference14th International Conference on Persuasive Technology, PERSUASIVE 2019
Country/TerritoryCyprus
CityLimassol
Period9/04/1911/04/19

Keywords

  • Behavioural goals
  • Goal setting
  • Persuasive systems

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