@inproceedings{bd4e377262bb4338812a5f9951c3de1d,
title = "Digital divide: A study on Portuguese Municipalities' web sites",
abstract = "This paper presents a study performed on Portuguese Municipalities' web sites in relation its usability with regard to digital inclusion. A recent study has shown that Portugal ranks among top in making available e-government facilitators (i.e. web sites and portals) to its citizens. Through a desktop qualitative cognitive walkthrough, using a set of pre-selected usability guidelines linked with digital literacies, a subset of municipalities' web sites were assessed and results showed that in terms of usability for digital inclusion only two of the municipalities' web sites evaluated scored good and a clear majority of 65% of these scored reasonable. This means that there is a long way to work in order to bridge this digital divide. This paper makes an innovative contribution to the discussion about minimising digital exclusion through usability guidelines.",
keywords = "Cognitive walkthrough, Digital inclusion, Information literacy, Local e-government, Portugal, Usability guidelines",
author = "Carlos Aleixo and Nunes, {Miguel Baptista} and Pedro Isa{\'i}as",
year = "2011",
language = "English",
isbn = "9789728939366",
series = "Proceedings of the IADIS Int. Conf. ICT, Society and Human Beings 2011, Proceedings of the IADIS International Conference e-Democracy, Equity and Social Justice 2011, Part of the IADIS, MCCSIS 2011",
pages = "125--132",
booktitle = "Proceedings of the IADIS Int. Conf. ICT, Society and Human Beings 2011, Proceedings of the IADIS International Conference e-Democracy, Equity and Social Justice 2011, Part of the IADIS, MCCSIS 2011",
note = "IADIS International Conference ICT, Society and Human Beings 2011, IADIS International Conference e-Democracy, Equity and Social Justice 2011, Part of the IADIS Multi Conference on Computer Science and Information Systems 2011, MCCSIS 2011 ; Conference date: 20-07-2011 Through 26-07-2011",
}