@inproceedings{24515f4e40894ba9af2329fbe43cf0da,
title = "BigARM: A Big-Data-Driven Airport Resource Management Engine and Application Tools",
abstract = "Resource management becomes a critical issue in airport operation since passenger throughput grows rapidly but the fixed resources such as baggage carousels hardly increase. We propose a Big-data-driven Airport Resource Management (BigARM) engine and develop a suite of application tools for efficient resource utilization and achieving customer service excellence. Specifically, we apply BigARM to manage baggage carousels, which balances the overload carousels and reduces the planning and rescheduling workload for operators. With big data analytic techniques, BigARM accurately predicts the flight arrival time with features extracted from cross-domain data. Together with a multi-variable reinforcement learning allocation algorithm, BigARM makes intelligent allocation decisions for achieving baggage load balance. We demonstrate BigARM in generating full-day initial allocation plans and recommendations for the dynamic allocation adjustments and verify its effectiveness.",
keywords = "Airport resource management, Big data analytics, Inbound baggage handling, Load balance",
author = "Wong, {Ka Ho} and Jiannong Cao and Yu Yang and Wengen Li and Jia Wang and Zhongyu Yao and Suyan Xu and Ku, {Esther Ahn Chian} and Wong, {Chun On} and David Leung",
note = "Publisher Copyright: {\textcopyright} 2020, Springer Nature Switzerland AG.; 25th International Conference on Database Systems for Advanced Applications, DASFAA 2020 ; Conference date: 24-09-2020 Through 27-09-2020",
year = "2020",
doi = "10.1007/978-3-030-59419-0_48",
language = "English",
isbn = "9783030594183",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "741--744",
editor = "Yunmook Nah and Bin Cui and Sang-Won Lee and Yu, {Jeffrey Xu} and Yang-Sae Moon and Whang, {Steven Euijong}",
booktitle = "Database Systems for Advanced Applications - 25th International Conference, DASFAA 2020, Proceedings",
}