@inproceedings{487225d77a9047d08165dc527dd54ed3,
title = "Adoption of cloud computing in hotel industry as emerging services",
abstract = "The hotel industry is experiencing forces of change as a result of data explosion, social media, increased individualized expectations by customers. It is thus appealing to study the cloud computing adoption in the hotel industry to respond such changes. This paper reported an investigation on such topic by identifying the cloud computing services and summarising their benefits and challenges in organization, management and operation. The research findings were comparatively studied in reference to the results appeared in the literature. In addition, recommendations were made for both cloud service providers and hotels in strategic planning, investment, and management of cloud-oriented services.",
keywords = "Cloud computing, Cloud service adoption, Hospitality",
author = "Elaine Vella and Longzhi Yang and Naveed Anwar and Nanlin Jin",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing AG, part of Springer Nature 2018.; 13th International Conference on Transforming Digital Worlds, iConference 2018 ; Conference date: 25-03-2018 Through 28-03-2018",
year = "2018",
doi = "10.1007/978-3-319-78105-1_26",
language = "English",
isbn = "9783319781044",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "218--228",
editor = "Gobinda Chowdhury and Julie McLeod and Val Gillet and Peter Willett",
booktitle = "Transforming Digital Worlds - 13th International Conference, iConference 2018, Proceedings",
}