Trust-driven vehicle product-service system: A blockchain approach

Xingzhi Wang*, Yuchen Wang, Ang Liu

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

6 Citations (Scopus)

Abstract

For the automotive industry, promoting more value-adding services in usage stage is a long-standing challenge for global manufacturers. As many cars have an unknown history, it is proven difficult, if not impossible, to prevent scams and frauds when offering car services. As an emerging technology, blockchain is characterized by high immutability, transparency, security, and traceability. Such characteristics make blockchain a highly promising empowering technology to maintain mutual trust among stakeholders in vehicle product-service system (PSS). This paper presents a blockchain-based PSS framework, which is intended to address the trust issue vehicle PSS.

Original languageEnglish
Pages (from-to)593-598
Number of pages6
JournalProcedia CIRP
Volume93
DOIs
Publication statusPublished - 2020
Externally publishedYes
Event53rd CIRP Conference on Manufacturing Systems, CMS 2020 - Chicago, United States
Duration: 1 Jul 20203 Jul 2020

Keywords

  • Blockchain
  • Business model
  • Product service system

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