The Effects of AI Robot Characteristics on AI Robot Adoption

Kyusung Hwang, Dongyoup Kim, Eunkyung Lee, Yeosun Yoon

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review


AI technology has been increasingly integrated into a wider range of industries – from small-sized home appliances robots to service robots in the hospitality or education sectors. Subsequently, researchers are increasingly interested in understanding how consumers respond to AI robots. Adding to such stream of studies, this research delves into how consumer responses differ depending on the characteristics of AI robots, specifically, the degree of appearance resemblance to a real-life object and the benefit type that the robot is designed to provide. Particularly, this research focuses on the role of perceived fit in shaping consumers’ intention to adopt AI robots as the underlying mechanism.
Original languageEnglish
Title of host publication2023 Global Marketing Conference at Seoul
Publication statusPublished - 2023
Event2023 Global Marketing Conference at Seoul - Seoul, Seoul, Korea, Republic of
Duration: 20 Jul 2023 → …


Conference2023 Global Marketing Conference at Seoul
Country/TerritoryKorea, Republic of
Period20/07/23 → …


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