Relationship among demand updating, decision-making behaviours and performance in logistics service supply chains: an exploratory study from China

Weihua Liu*, Yang Liu, Lujie Chen, Cheng Si, Shangsong Long

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)

Abstract

The performance of the logistics service supply chain (LSSC) is not only affected by external demand changes, but also by the decision-making behaviours of LSSC members, including logistics service integrators (LSI) and functional logistics service providers (FLSP). This paper establishes a structural equation model for assessing the relationships among demand updating, decision-making behaviours and supply chain performance. The model is validated by questionnaire data from China using the SmartPLS method. There are many important conclusions. Firstly, demand updating acting as an intermediary variable does not have a direct impact on supply chain performance. Secondly, demand updating has a more positive impact on LSI than FLSP. Meanwhile, LSI has a positive impact on FLSP’s behaviours. Thirdly, the contribution of LSI’s behaviours towards improving the supply chain performance is only slightly greater than that of FLSP. Therefore, LSI should focus on improving its own behaviours to avoid being overtaken by FLSP.

Original languageEnglish
Pages (from-to)393-418
Number of pages26
JournalInternational Journal of Logistics Research and Applications
Volume22
Issue number4
DOIs
Publication statusPublished - 4 Jul 2019

Keywords

  • Logistics service supply chain
  • behavioural operations management
  • demand updating
  • empirical examination
  • structural equation model

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