Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective

Gloria Hui Wen Liu*, Cecil Eng Huang Chua, Yixuan Hu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

This research provides insights into how to enhance recruitment process outsourcing (RPO) project outcomes by improving partnerships with the RPO provider. We posit that knowledge sharing and top management support enhance partnership quality by increasing both parties’ mutual dependence and commitment to the relationship. We conducted a survey of 150 RPO projects. The results demonstrate the effectiveness of knowledge sharing and top management support for enhancing partnership, leading to enhanced RPO project outcomes (i.e., recommended candidates’ person-job fit). Theoretical and practical implications of the results are discussed.

Original languageEnglish
Pages (from-to)354-366
Number of pages13
JournalProject Management Journal
Volume52
Issue number4
DOIs
Publication statusPublished - Aug 2021

Keywords

  • knowledge sharing
  • partnership
  • person-job fit
  • person-organization fit
  • recruitment process outsourcing
  • top management support

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