Interview guide development for studying information systems processes: A Grounded Theory mode of understanding

Jorge Tiago Martins*, Miguel Baptista Nunes

*Corresponding author for this work

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review

Abstract

This paper applies a reflexive lens to qualitative IS research focusing on the process of data collection trough interviews, demonstrating the importance and impact of interview guide development on the outcomes of data generation, emergence and interpretation, in the framework of a Grounded Theory-based enquiry. It accounts for the researchers' concerns in tailoring an effective interview guide for an interpretive study of e-learning appropriation by Portuguese Faculty, revealing the non-linear, iterative nature of the task, which entails reflection and revision. In the course of the study, aimed at understanding and ascertaining faculty's relevant e-learning beliefs and related university-wide processes and factors influencing attitude and individual decision-making, it became apparent how the interview guide should provide the prompts to channel and accommodate emerging themes, extractable from informants' focused responses. The rationale and approach to interview guide development are outlined and discussed alongside with examples from the research itself to assist qualitative research students and researchers by offering practitioner reflexivity on integral aspects of the interview process.

Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference Information Systems 2010
Pages342-349
Number of pages8
Publication statusPublished - 2010
Externally publishedYes
EventIADIS International Conference Information Systems 2010 - Porto, Portugal
Duration: 18 Mar 201020 Mar 2010

Publication series

NameProceedings of the IADIS International Conference Information Systems 2010

Conference

ConferenceIADIS International Conference Information Systems 2010
Country/TerritoryPortugal
CityPorto
Period18/03/1020/03/10

Keywords

  • E-learning
  • Grounded Theory
  • Interview guide development
  • Qualitative research interviewing
  • Reflexivity

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