Interactions between customer satisfaction and firm performance of a hotel

Chew Ging Lee^*, Shi Min How

^*Corresponding author for this work

Research output: Contribution to journal › Letter › peer-review

4 Citations (Scopus)

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@article{bdaa5083992741b287f908dabebbc1be,

title = "Interactions between customer satisfaction and firm performance of a hotel",

author = "Lee, {Chew Ging} and How, {Shi Min}",

year = "2019",

doi = "10.1080/13032917.2019.1602065",

language = "English",

volume = "30",

pages = "447--449",

journal = "Anatolia",

issn = "1303-2917",

number = "3",

}

TY - JOUR

T1 - Interactions between customer satisfaction and firm performance of a hotel

AU - Lee, Chew Ging

AU - How, Shi Min

PY - 2019

Y1 - 2019

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U2 - 10.1080/13032917.2019.1602065

DO - 10.1080/13032917.2019.1602065

M3 - Letter

AN - SCOPUS:85064476762

SN - 1303-2917

VL - 30

SP - 447

EP - 449

JO - Anatolia

JF - Anatolia

IS - 3

ER -