TY - GEN
T1 - Exploring cultural impact on long-term utilization of enterprise systems
AU - Peng, Guo Chao
AU - Nunes, Miguel Baptista
PY - 2010
Y1 - 2010
N2 - Culture has been increasingly recognized as a key determinant of IS and ERP success. By drawing on theoretical antecedents in previous IS and culture studies, this paper examines and analyzes cultural impact on ERP utilization in China. The study involved 25 semi-structured interviews in two Chinese companies. The findings identified that China's cultural features of high power distance, low uncertainty avoidance and collectivism, can originate a set of crucial ERP barriers and problems, which are located in diverse management and organizational areas in Chinese companies. The study suggested that, in order to address these cultural obstacles and thus ensure long-term ERP success, Chinese enterprises need to substantially change their traditional business procedures, staff attitudes, and management behaviour. Given that many cultural factors are not unique to a country, the findings of this study should have applicability beyond China.
AB - Culture has been increasingly recognized as a key determinant of IS and ERP success. By drawing on theoretical antecedents in previous IS and culture studies, this paper examines and analyzes cultural impact on ERP utilization in China. The study involved 25 semi-structured interviews in two Chinese companies. The findings identified that China's cultural features of high power distance, low uncertainty avoidance and collectivism, can originate a set of crucial ERP barriers and problems, which are located in diverse management and organizational areas in Chinese companies. The study suggested that, in order to address these cultural obstacles and thus ensure long-term ERP success, Chinese enterprises need to substantially change their traditional business procedures, staff attitudes, and management behaviour. Given that many cultural factors are not unique to a country, the findings of this study should have applicability beyond China.
UR - http://www.scopus.com/inward/record.url?scp=77951713729&partnerID=8YFLogxK
U2 - 10.1109/HICSS.2010.199
DO - 10.1109/HICSS.2010.199
M3 - Conference Proceeding
AN - SCOPUS:77951713729
SN - 9780769538693
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
BT - Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
T2 - 43rd Annual Hawaii International Conference on System Sciences, HICSS-43
Y2 - 5 January 2010 through 8 January 2010
ER -