Establishing and verifying a risk ontology for surfacing ERP post-implementation risks

Guo Chao Alex Peng*, Miguel Baptista Nunes

*Corresponding author for this work

Research output: Chapter in Book or Report/Conference proceedingChapterpeer-review

4 Citations (Scopus)


This chapter aims to establish and verify a risk ontology for the post-implementation of Enterprise Resource Planning (ERP) systems. The risk ontology was initially constructed through the process of a critical literature review. It consists of 40 ERP exploitation risks related to diverse operational, analytical, organization-wide, and technical aspects. This theoretical risk ontology can be used as the basis for identifying and assessing ERP post-implementation risks within different organizational and national contexts. In order to illustrate the discussion, a previous ERP study in China is presented as an example. The study adopted a mixed-methods design, which involved a questionnaire survey and a follow-up case study. The questionnaire examined the suitability of the established risk ontology in the context of Chinese State-Owned Enterprises (SOEs). The follow-up case study then further explored and validated the questionnaire findings. By integrating the quantitative and qualitative findings, the original ontology was verified, revised, and extended.

Original languageEnglish
Title of host publicationEnterprise Resource Planning
Subtitle of host publicationConcepts, Methodologies, Tools, and Applications
PublisherIGI Global
Number of pages25
ISBN (Electronic)9781466641549
ISBN (Print)1466641533, 9781466641532
Publication statusPublished - 30 Jun 2013
Externally publishedYes


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