TY - JOUR
T1 - Elderly customers’ open innovation on smart retirement village
T2 - What they want and what drive their intention to relocate?
AU - Tan, Booi Chen
AU - Lau, Teck Chai
AU - Khan, Nasreen
AU - Tan, Wooi Haw
AU - Ooi, Chee Pun
N1 - Publisher Copyright:
© 2021 by the authors. Licensee MDPI, Basel, Switzerland.
PY - 2021/12
Y1 - 2021/12
N2 - The rapid growth of the ageing population has increased the attention paid towards the provision of retirement village (RV). RV is a new form of housing on the ageing landscape that provides a full range of care from independent to assisted living to meet the diverse needs of the elderly. Numerous studies conducted in the past examined factors that influence elderly intention to relocate to the RV and the intention to adopt the smart home technology. The current study focused on the intention of elderly to relocate to the smart retirement village (SRV) (i.e., RV with the smart home technology). A customer-driven open innovation survey was conducted to solicit opinions from the elderlies. This paper applied the Theory of Planned Behavior to examine such intention among the elderly in Malaysia. The types of smart home technology preferred by the elderly at the SRV were determined. The results from the multiple regression analysis (N = 305) indicated that attitudes, social norm, and perceived behavioural control contributed significantly to the elderly intention to relocate to the SRV. Further investigation revealed that 83% of the elderly choose the smart emergency contact system as the most important smart home technology to be included.
AB - The rapid growth of the ageing population has increased the attention paid towards the provision of retirement village (RV). RV is a new form of housing on the ageing landscape that provides a full range of care from independent to assisted living to meet the diverse needs of the elderly. Numerous studies conducted in the past examined factors that influence elderly intention to relocate to the RV and the intention to adopt the smart home technology. The current study focused on the intention of elderly to relocate to the smart retirement village (SRV) (i.e., RV with the smart home technology). A customer-driven open innovation survey was conducted to solicit opinions from the elderlies. This paper applied the Theory of Planned Behavior to examine such intention among the elderly in Malaysia. The types of smart home technology preferred by the elderly at the SRV were determined. The results from the multiple regression analysis (N = 305) indicated that attitudes, social norm, and perceived behavioural control contributed significantly to the elderly intention to relocate to the SRV. Further investigation revealed that 83% of the elderly choose the smart emergency contact system as the most important smart home technology to be included.
KW - Intention to relocate
KW - Open innovation
KW - Smart retirement village
KW - Theory of planned behaviour
UR - http://www.scopus.com/inward/record.url?scp=85117248748&partnerID=8YFLogxK
U2 - 10.3390/joitmc7040207
DO - 10.3390/joitmc7040207
M3 - Article
AN - SCOPUS:85117248748
SN - 2199-8531
VL - 7
JO - Journal of Open Innovation: Technology, Market, and Complexity
JF - Journal of Open Innovation: Technology, Market, and Complexity
IS - 4
M1 - 207
ER -