Crowdsourcing in China: Exploring the Work Experiences of Solo Crowdworkers and Crowdfarm Workers

Yihong Wang, Konstantinos Papangelis, Michael Saker, Ioanna Lykourentzou, Alan Chamberlain, Vassilis Javed Khan

Research output: Chapter in Book or Report/Conference proceedingConference Proceedingpeer-review

12 Citations (Scopus)

Abstract

Recent research highlights the potential of crowdsourcing in China. Yet very few studies explore the workplace context and experiences of Chinese crowdworkers. Those that do, focus mainly on the work experiences of solo crowdworkers but do not deal with issues pertaining to the substantial amount of people working in 'crowdfarms'. This article addresses this gap as one of its primary concerns. Drawing on a study that involves 48 participants, our research explores, compares and contrasts the work experiences of solo crowdworkers to those of crowdfarm workers. Our findings illustrate that the work experiences and context of the solo workers and crowdfarm workers are substantially different, with regards to their motivations, the ways they engage with crowdsourcing, the tasks they work on, and the crowdsourcing platforms they utilize. Overall, our study contributes to furthering the understandings on the work experiences of crowdworkers in China.

Original languageEnglish
Title of host publicationCHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450367080
DOIs
Publication statusPublished - 21 Apr 2020
Externally publishedYes
Event2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020 - Honolulu, United States
Duration: 25 Apr 202030 Apr 2020

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020
Country/TerritoryUnited States
CityHonolulu
Period25/04/2030/04/20

Keywords

  • crowdfarms
  • crowdsourcing
  • crowdworkers
  • motivations and attitudes
  • platform satisfaction
  • reputation management
  • tasks
  • work experience
  • work life balance

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