Barriers of B2B e-business adoption in Indonesian SMEs: A literature analysis

Irma Janita*, Woon Kian Chong

*Corresponding author for this work

Research output: Contribution to journalConference articlepeer-review

47 Citations (Scopus)


Information and Communication Technology (ICT) is increasingly recognized as a key resource for most of the firms' business performances and the presence of electronic business (e-Business) has indeed brought a significant impact on business practices. The development of B2B e-Business and the use of Internet technologies significantly improve the way companies deal with their customers and suppliers. However, some barriers are still prevailing associated with the adoption of e-Business, especially in emerging country such as Indonesia. Although Indonesia has the largest amounts of small and medium enterprises (SMEs) in South East Asia, yet the number of e-Business participation in Indonesia is still considered very low, particularly in B2B sectors. Moreover, there is paucity of studies of B2B e-Business adoption for Indonesian SMEs. Therefore, this paper is aimed to give greater insight on how the Indonesian SMEs' response towards B2B e-Business and identify the barriers that hindered them to implement B2B e-Business. This research fills a gap about B2B e-Business adoption barriers and overcomes some of the fragmentation associated with e-Business adoption for SMEs in emerging economies.

Original languageEnglish
Pages (from-to)571-578
Number of pages8
JournalProcedia Computer Science
Publication statusPublished - 2013
Event1st International Conference on Information Technology and Quantitative Management, ITQM 2013 - Suzhou, China
Duration: 16 May 201318 May 2013


  • B2B e-Business
  • Emerging Economies
  • Indonesian SMEs
  • Internet Technologies


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