A new product development of the iOS-based ordering systems for smart cities

Purpose: This paper describes the process of creating a retail ordering application and aims to see how to achieve this through an IDE (integrated development environment) and back-end services for smart cities. The main goals are: allow a user to create an account, allow an admin user to edit or delete an order, create a database of products, test the application and replace the current ordering system, such as a desktop-based application, with a mobile-first approach. Design/methodology/approach: Based on the Scrum method, this paper tries to develop the retail ordering application that can be used on an iOS device, such as an iPhone. Before the application design, the issues related to the software design will be researched and justified. Findings: The proposed application has been created, and the objectives which were proposed have been met in terms of creating a user account and registering it with the database, using this to log in to the application, creating orders by taking the customer and product details and been able to view and edit these through another admin account for smart cities. Practical implications: For customers, the mobile-based ordering system makes their shopping experience more convenient and easier. For the business, the staff's work can be more efficient, and companies are able to reduce their expenses. For the new software developers, this work demonstrated the process of creating a retail ordering application from scratch. Originality/value: This work will be of great value to the customers, retail business as well as the new software developers. In order to establish sustainable cities and provide high-quality life to the citizens, the concept of “smart” has been widely used in urban construction. This paper contributes to the smart city area by creating a retail ordering application based on the iOS system.