Tutors' perspectives on online facilitation of ESL courses in distance education

Li Hsien Ooi; Lay Huah Goh; Arathai Din Eak; Cheng Teik Ong

doi:10.4018/978-1-5225-5466-0.ch008

Tutors' perspectives on online facilitation of ESL courses in distance education

Li Hsien Ooi^*, Lay Huah Goh, Arathai Din Eak, Cheng Teik Ong

^*Corresponding author for this work

Research output: Chapter in Book or Report/Conference proceeding › Chapter › peer-review

1 Citation (Scopus)

Abstract

Online facilitation in distance education presents many challenges that involve both the learners and instructors. Through these challenges, the roles tutors' play and their best practices used in online facilitation should be looked into to improve the distance-learning experience. In view of this, this chapter attempted to examine the perspectives of experienced tutors engaged in the university's virtual learning environment, WawasanLearn. Based on the interview findings of eight tutors, several emergent findings highlighted the roles and challenges of effective online facilitation. As this research is based on the guidelines of the prominent Salmon 's model, the findings also highlighted antecedents that substantiate best practices of online facilitation. Findings indicated that understanding the dynamics of online facilitation among relevant stakeholders is critical to improve the teaching and learning experience in distance education.

Original language	English
Title of host publication	Innovative Applications of Online Pedagogy and Course Design
Publisher	IGI Global
Pages	154-178
Number of pages	25
ISBN (Electronic)	9781522554677
ISBN (Print)	1522554661, 9781522554660
DOIs	https://doi.org/10.4018/978-1-5225-5466-0.ch008
Publication status	Published - 9 May 2018
Externally published	Yes

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Cite this

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title = "Tutors' perspectives on online facilitation of ESL courses in distance education",

abstract = "Online facilitation in distance education presents many challenges that involve both the learners and instructors. Through these challenges, the roles tutors' play and their best practices used in online facilitation should be looked into to improve the distance-learning experience. In view of this, this chapter attempted to examine the perspectives of experienced tutors engaged in the university's virtual learning environment, WawasanLearn. Based on the interview findings of eight tutors, several emergent findings highlighted the roles and challenges of effective online facilitation. As this research is based on the guidelines of the prominent Salmon 's model, the findings also highlighted antecedents that substantiate best practices of online facilitation. Findings indicated that understanding the dynamics of online facilitation among relevant stakeholders is critical to improve the teaching and learning experience in distance education.",

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AB - Online facilitation in distance education presents many challenges that involve both the learners and instructors. Through these challenges, the roles tutors' play and their best practices used in online facilitation should be looked into to improve the distance-learning experience. In view of this, this chapter attempted to examine the perspectives of experienced tutors engaged in the university's virtual learning environment, WawasanLearn. Based on the interview findings of eight tutors, several emergent findings highlighted the roles and challenges of effective online facilitation. As this research is based on the guidelines of the prominent Salmon 's model, the findings also highlighted antecedents that substantiate best practices of online facilitation. Findings indicated that understanding the dynamics of online facilitation among relevant stakeholders is critical to improve the teaching and learning experience in distance education.

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Tutors' perspectives on online facilitation of ESL courses in distance education

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