TY - GEN
T1 - Tasks of a Different Color
T2 - 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
AU - Wang, Yihong
AU - Papangelis, Konstantinos
AU - Lykourentzou, Ioanna
AU - Saker, Michael
AU - Chamberlain, Alan
AU - Khan, Vassilis Javed
AU - Liang, Hai Ning
AU - Yue, Yong
N1 - Publisher Copyright:
© 2023 ACM.
PY - 2023/4/19
Y1 - 2023/4/19
N2 - Crowdsourcing in China is a thriving industry. Among its most interesting structures, we find crowdfarms, in which crowdworkers self-organize as small organizations to tackle macrotasks. Little, however, is known as to which practices these crowdfarms use to tackle the macrotasks, and this goes hand in hand with the current practice of the HCI research community to treat all forms of complex crowdsourcing work as practically the same. However, macrotasks differ substantially regarding structure and decomposability. Treating them under one umbrella term - macrotasking - can lead to an imprecise understanding of the workforce involved. We address this gap by examining the work practices of 31 Chinese crowdfarms on the four main macrotask types, namely: modular, interlaced, wicked, and container macrotasks. Our results confirm essential differences in how these nascent crowd organizations address different macrotasks and shed light on what platforms can do to improve the uptake of such work.
AB - Crowdsourcing in China is a thriving industry. Among its most interesting structures, we find crowdfarms, in which crowdworkers self-organize as small organizations to tackle macrotasks. Little, however, is known as to which practices these crowdfarms use to tackle the macrotasks, and this goes hand in hand with the current practice of the HCI research community to treat all forms of complex crowdsourcing work as practically the same. However, macrotasks differ substantially regarding structure and decomposability. Treating them under one umbrella term - macrotasking - can lead to an imprecise understanding of the workforce involved. We address this gap by examining the work practices of 31 Chinese crowdfarms on the four main macrotask types, namely: modular, interlaced, wicked, and container macrotasks. Our results confirm essential differences in how these nascent crowd organizations address different macrotasks and shed light on what platforms can do to improve the uptake of such work.
KW - Crowdfarms
KW - Crowdsourcing
KW - Work Practices
UR - https://www.scopus.com/pages/publications/85160006590
U2 - 10.1145/3544548.3581418
DO - 10.1145/3544548.3581418
M3 - Conference Proceeding
AN - SCOPUS:85160006590
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
Y2 - 23 April 2023 through 28 April 2023
ER -