Improving the doctor-patient relationship: insights from enhancing the integration of generative artificial intelligence (AI) tools in online medical consultation

Minghuan Shou; Furong Jia; Ruihan Yang; Jie Yu

doi:10.1080/0144929X.2026.2662400

Improving the doctor-patient relationship: insights from enhancing the integration of generative artificial intelligence (AI) tools in online medical consultation

Minghuan Shou
, Furong Jia
, Ruihan Yang
, Jie Yu

Hangzhou Dianzi University
University of Nottingham Ningbo China
Temple University
Nottingham University Business School China

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	Behaviour and Information Technology
DOIs	https://doi.org/10.1080/0144929X.2026.2662400
Publication status	Published - 23 Apr 2026

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10.1080/0144929X.2026.2662400

Cite this

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title = "Improving the doctor-patient relationship: insights from enhancing the integration of generative artificial intelligence (AI) tools in online medical consultation",

author = "Minghuan Shou and Furong Jia and Ruihan Yang and Jie Yu",

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language = "English",

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AU - Shou, Minghuan

AU - Jia, Furong

AU - Yang, Ruihan

AU - Yu, Jie

PY - 2026/4/23

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JO - Behaviour and Information Technology

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