Examining the Impact of AI Chatbot Service Quality Adoption on Customer Loyalty in Food Service Sector

Research output: Chapter in Book or Report/Conference proceeding › Conference Proceeding › peer-review

Original language	English
Title of host publication	Proceedings of the 17th Global Conference on Business and Social Sciences (GCBSS 2025)
Publication status	Published - 2025

Cite this

@inproceedings{81df5ef49bea44f7b2fac776b3c87101,

title = "Examining the Impact of AI Chatbot Service Quality Adoption on Customer Loyalty in Food Service Sector",

author = "Hong, \{Yi Li\} and Thoo, \{Ai Chin\} and Chan, \{Yan Yee\} and Lo, \{Ying Tuan\}",

year = "2025",

language = "English",

booktitle = "Proceedings of the 17th Global Conference on Business and Social Sciences (GCBSS 2025)",

}