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Emoji-rich vs Emoji-poor Communication Across Cultures

Research output: Contribution to journalArticlepeer-review

Abstract

Since digital communication is geographically unlimited, emojis have become a ubiquitous yet culturally sensitive means of expressing emotions and intent. The research question that is presented in this study is: How do cross-cultural trends relate to the use of emojis, emoji-intensive and emoji-light methods of communication, and the influence they have on the outcome of conversations, namely emotional clarity, perceived friendliness, and suitability? With the help of the mixed-methods design, we gathered and processed the information based on the controlled conversational simulations and participant surveys, including various cultural cohorts. Perceptions and emotional resonance were reviewed using sentiment analysis and qualitative feedback. The findings indicate that although there is a universal improvement in the expressiveness of emotions and warmth in interpersonal interaction by using emojis at a high density, there are considerable differences in their use across different cultures, in formal or sensitive situations. On the other hand, communication that is emoji-sparse is always viewed as more neutral and professional, regardless of the culture, at the expense of engagement perceived. These results demonstrate that although the main uses of emojis are universal, their practical use and social acceptability have their roots in cultural rules of communication. The research enhances a more refined view of computer-mediated communication, which can be used to understand how to engage in successful and culturally sensitive digital communication using the global platforms.
Original languageEnglish
Pages (from-to)162-176
Number of pages14
JournalScientia fructuosa
Volume165
Issue number1
DOIs
Publication statusPublished - 17 Feb 2026

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 4 - Quality Education
    SDG 4 Quality Education
  2. SDG 15 - Life on Land
    SDG 15 Life on Land

Keywords

  • Emoji
  • Cultural Linguistics
  • Cognitive Linguistics
  • Cognitive Sciences
  • History of Writing

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