Disseminating healthcare providers’ performance ratings

Vi Cao

doi:10.1016/j.econlet.2025.112248

Disseminating healthcare providers’ performance ratings

Vi Cao

Department of Economics

Research output: Contribution to journal › Article › peer-review

Abstract

This paper presents a theoretical model of an altruistic provider's response to an intervention that makes his performance rating more accessible to patients. We find that the provider exerts more effort; furthermore, a low-altruism provider increases effort more than a high-altruism provider. The effect of the intervention on the social surplus is also investigated.

Original language	English
Article number	112248
Journal	Economics Letters
Volume	249
Early online date	1 Mar 2025
DOIs	https://doi.org/10.1016/j.econlet.2025.112248
Publication status	Published - Mar 2025

Keywords

Healthcare
Ratings
Reputation

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10.1016/j.econlet.2025.112248

https://authors.elsevier.com/a/1ki6abZee6H2I

Cite this

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title = "Disseminating healthcare providers{\textquoteright} performance ratings",

abstract = "This paper presents a theoretical model of an altruistic provider's response to an intervention that makes his performance rating more accessible to patients. We find that the provider exerts more effort; furthermore, a low-altruism provider increases effort more than a high-altruism provider. The effect of the intervention on the social surplus is also investigated.",

keywords = "Healthcare, Ratings, Reputation",

author = "Vi Cao",

note = "This work was supported by the Research Development Fund (RDF-22-02-076) granted by Xi'an Jiaotong-Liverpool University. ",

year = "2025",

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N2 - This paper presents a theoretical model of an altruistic provider's response to an intervention that makes his performance rating more accessible to patients. We find that the provider exerts more effort; furthermore, a low-altruism provider increases effort more than a high-altruism provider. The effect of the intervention on the social surplus is also investigated.

AB - This paper presents a theoretical model of an altruistic provider's response to an intervention that makes his performance rating more accessible to patients. We find that the provider exerts more effort; furthermore, a low-altruism provider increases effort more than a high-altruism provider. The effect of the intervention on the social surplus is also investigated.

KW - Healthcare

KW - Ratings

KW - Reputation

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DO - 10.1016/j.econlet.2025.112248

M3 - Article

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SN - 0165-1765

VL - 249

JO - Economics Letters

JF - Economics Letters

M1 - 112248

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Disseminating healthcare providers’ performance ratings

Abstract

Keywords

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