Developing a Framework for Online Review-Based HealthCare Service Quality Assessment: Text-Mining Study

Xue Zhang, Jianshan Sun^*, Xin Li, Yezheng Liu, Chenwei Li

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

Original language	English
Article number	e66141
Journal	Journal of Medical Internet Research
Volume	27
Issue number	9
Publication status	Published - 1 Jul 2025

Cite this

@article{514cb9455c974c34bab8a39440b39afa,

title = "Developing a Framework for Online Review-Based HealthCare Service Quality Assessment: Text-Mining Study",

author = "Xue Zhang and Jianshan Sun and Xin Li and Yezheng Liu and Chenwei Li",

year = "2025",

month = jul,

day = "1",

language = "English",

volume = "27",

journal = "Journal of Medical Internet Research",

issn = "1438-8871",

number = "9",

}

TY - JOUR

T1 - Developing a Framework for Online Review-Based HealthCare Service Quality Assessment: Text-Mining Study

AU - Zhang, Xue

AU - Sun, Jianshan

AU - Li, Xin

AU - Liu, Yezheng

AU - Li, Chenwei

PY - 2025/7/1

Y1 - 2025/7/1

M3 - Article

SN - 1438-8871

VL - 27

JO - Journal of Medical Internet Research

JF - Journal of Medical Internet Research

IS - 9

M1 - e66141

ER -