| Original language | English |
|---|---|
| Title of host publication | Servsig 2024 |
| Publication status | Published - 2024 |
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver
Customer Emotions: Pre-, During and Post-recovery
- Wenjiao Zhang
- , Cristiana Lages
- , Moira Clark
- , Andrew Myers
- University of Porto
- University of Reading
Research output: Chapter in Book or Report/Conference proceeding › Conference Proceeding › peer-review