Balancing Fear and Confidence: A Strategic Approach to Mitigating Human Risk in Cybersecurity

Robert Willison, Dennis Galletta*, Gregory Moody, Paul Lowry, Scott Boss, Yan Chen, Xin Luo, Daniel Pienta, Sebastian Schultz, Peter Polak, Jason Thatcher

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Despite technological advances aimed at preventing them, cybersecurity breaches
have grown more numerous and costly over time. Current training programs and
policies, for their part, have been largely ineffective in reducing cyberthreats, as hu
man actions continue to be the weakest link. This article urges organizations to make
greater efforts to warn employees about cybersecurity dangers and help employees
improve their confidence in their ability to defend against such dangers.
Original languageEnglish
Pages (from-to)1-15
Number of pages15
JournalMIS Quarterly Executive
Publication statusPublished - 2025

Keywords

  • Cybersecurity, Data Breaches, User Actions, Management Interventions, Breach Costs, Technological Vulnerabilities and Security Awareness

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