Projects per year
Personal profile
Personal profile
Dr. Bin Ding is an Associate Professor and the Program Director of Human Resource Management. Prior to joining Xi’an Jiaotong-Liverpool University, she worked at the Robert H. Smith School of Business at the University of Maryland in the U.S. as a postdoc. Bin obtained her Ph.D. in Management at the University of Lausanne in Switzerland. Her research interests include but not limited to service robot, work engagement, over service, and public health. Ph.D. applicants in organizational behavior, applied psychology, and management information systems are welcome!
Research interests
service robots
over service
work engagement
leadership
public health
Experience
Associate Professor, International Business School Suzhou, 2026-present
Assistant Professor, International Business School Suzhou, 2019-2025
Postdoc, Robert H. Smith School of Business, University of Maryland, College Park, 2017-2019
Teaching
SMO307 Managing people
SMO304 Diversity in Organisations
MAN001 Business essentials
MAN205 People resourcing
BUS303 Final Year Project
SMO405 MSc Dissertation
FIN405 MSc Dissertation
Awards and honours
All-round Acadmic Excellence Award, 2024
Excellent SURF Poster Award, 2024
Jiangsu Top Talent Program, 2020
Mobility fellowship, Swiss National Science Foundation (SNSF), Switzerland, 2017
Overall Best Paper Award at the European, Mediterranean Middle Eastern Conference on Information Systems (EMCIS) 2011
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Education/Academic qualification
PhD, HEC Lausanne, University of Lausanne, Switzerland, 2018
M.Phil, Faculty of Business, The Hong Kong Polytechnic University, HKSAR, 2012
BSc, School of Management, Hefei University of Technology, China, 2010
Research areas
- service robots
- over service
- work engagement
- leadership
- public health
Person Types
- Staff
Fingerprint
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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The Ministry of Education's supply and demand docking employment and education project
Ding, B. (PI), Zhao, B. (Team member), Xu, Y. (Team member), Li, J. (Team member) & Li, Y. (Team member)
1/08/25 → 31/07/28
Project: Collaborative Research Project
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Start-up equity structure consulting
Huang, J. (PI), Zhao, B. (Team member) & Ding, B. (Team member)
31/07/25 → 31/10/25
Project: Collaborative Research Project
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Hushed Silence or a Null Voice? The Spillover Effect of Abusive Supervision on the Defensive Behaviors of Third-party Employees
Cao, C., Ding, B. & Yu, L., 2026, In: Personnel Review.Research output: Contribution to journal › Article › peer-review
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The influence of an additional robot apology and robot gender after a human service failure
Ding, B., Guo, Z. & Liu, W., 2025, In: Industrial Management and Data Systems.Research output: Contribution to journal › Article › peer-review
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The influence of an additional robot apology and robot gender after a human service failure
Ding, B., Guo, Z. & Liu, W., 2025, In: Industrial Management and Data Systems.Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
Customer acceptance of frontline social robots—Human-robot interaction as boundary condition
Ding, B., Li, Y., Miah, S. & Liu, W., Feb 2024, In: Technological Forecasting and Social Change. 199, 123035.Research output: Contribution to journal › Article › peer-review
22 Citations (Scopus) -
污名对零工职场孤独感的多路径影响机制研究：社会融合实践的缓冲效应
曹春辉, 丛岳, 董雅楠 & Ding, B., 14 Aug 2024, In: 管理评论.Research output: Contribution to journal › Article › peer-review
Activities
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Crossover and spillover effects of husband's using AI-based smart home technologies on wife's job performance: a multi-source, multi-wave field study
Ding, B. (Supervisor)
1 Jul 2025 → 31 Aug 2025Activity: Supervision › Completed SURF Project
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IBSS 2025 "AI in Business" Debate Competition
Li, J. (Chair), Ding, B. (Chair), Zhou, X. (Chair), Wang, R. (Chair) & Yao, R. (Organiser)
8 May 2025 → 9 May 2025Activity: Participating in or organising an event › Organising an event e.g. a conference, workshop, …
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XJTLU Pavilion Transition Bazaar Activity
Ding, B. (Organiser) & Li, J. (Participant)
23 Apr 2025Activity: Participating in or organising an event › Organising an event e.g. a conference, workshop, …
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Interventions on service robot adoption among the ageing population—An affordance theory approach.
Ding, B. (Speaker), Guo, Z. (Speaker) & Yuan, Z. (Speaker)
13 Jul 2024 → 15 Jul 2024Activity: Talk or presentation › Presentation at conference/workshop/seminar
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Interventions on service robot adoption among the ageing population—An affordance theory approach
Ding, B. (Speaker)
11 Jul 2024Activity: Talk or presentation › Presentation at conference/workshop/seminar